Mail & Parcel

Don’t Just Follow the Trail. Capture it.

UNMATCHED VISIBILITY

Unmatched visibility into mail services operations, capturing every step along the path for every package and piece of mail

FULL ACCOUNTABILITY

Full accountability and a seamless chain of custody for mail from receipt through delivery

INTUITIVE TECHNOLOGY

Intuitive technology and interfaces that increase efficiency and reduce overall service costs

ENTERPRISE-WIDE ANALYTICS

Enterprise-wide analytics that measure performance against Service Level Agreements and other key metrics so you can optimize your operations, provide superior service — and negotiate better contracts

key features

RECEIVING AND DISTRIBUTION

Receive. Inspect. Deliver.
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Receive, inspect and deliver inbound packages and accountable mail to the right place, all the time. Statistical, operational and research reports provide both micro and macro-level views to drive process improvement.

INTEROFFICE ACCOUNTABILITY

Tracking from Desk to Desk.
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Track accountable mail from desk to desk, even when they’re in different buildings, cities or countries. Track the “first mile” of outbound shipments from sender to shipping department — ensuring shipment status is always visible to employees and mail services.

PERSONAL PORTAL

Employee visibility.
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Give employees visibility into the status of their inbound and outbound shipments. They can also request pickups, notify mail services of special instructions and alerts, and more.

SMART REPORTING

Operations Access
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Assess operations against Service Level Agreements for each process, at every site, on a global basis.

EASY ROUTE MANAGEMENT

Every Start and Stop
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Track it your way, with the Trail Manager. Easily define the when, where, how, and what of the route your mail and parcels need to take, and get notifications, alerts and reports against every stop along the way so you’re always in complete control.

PACKAGE PLANNING

Real-Time Expectations
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Never lose sight of a package. You’ll know, in real-time, precisely when packages are expected to be received per carrier, and can ensure that all the right packages were delivered to all the right places.

Mail & Parcel Plus+

Our Add-on module, Mail & Parcel Plus, goes even further to bring you seamless collaboration and true visibility across the enterprise.

Now Tracking, Inspecting, Sorting, Digitizing and Storing aren’t separate functions, but coordinated actions—thanks to an advanced architecture and design that unites hardware, equipment and software.

Mail & Parcel Plus aggregates data from all hardware and software, for all inbound, outbound and interoffice workflows, for all sites and categories of items, so you can measure compliance and track performance against KPIs and SLAs.