The BearTracks enterprise software suite for managing mail, supplies, assets and office services tasks, is available as Software-as-a-Service (SaaS) in addition to its traditional internal hosting option. The SaaS subscription option provides customers a variety of benefits, most notably reduced cost over deploying and managing BearTracks in their own IT environments.
The BearTracks SaaS subscription service offers several advantages over internal deployment and traditional licensing.
1. Scalable: The BearTracks SaaS service is scalable to fit the needs of customers with single sites and those with many. As an organization grows, it’s easy to configure additional sites — in other cities, states or countries. The BearTracks enterprise architecture is implemented to scale up to handle large numbers of concurrent users and millions of packages per year.
2. Up-to-date software: The BearTracks SaaS environment always runs the latest version of BearTracks. This provides you access to enhancements and performance improvements as soon as they are available.
3. Short implementation time: BearTracks can be quickly configured for the needs of your company. We train your staff to use BearTracks using your specific configuration. Training plans usually begin with onsite training for primary sites, along with “train-the-trainer” sessions enabling them to train staff at other locations.
4. Predictable cost: A single monthly fee includes use of the software, product support and hosting. Capital costs are significantly reduced or eliminated. The SaaS environment also minimizes the use and cost of internal IT services.
5. Guaranteed uptime: The BearTracks SaaS is hosted in a state-of-the-art Tier 4 data center to ensure that BearTracks is available whenever you need it. Details are described in our Service Level Agreement contract.
Enterprise IT Capabilities
- Integration with Enterprise Information Systems: BearTracks integrates with enterprise IT systems so that employee data, charge codes and other data can be automatically and securely uploaded into BearTracks.
- Single Sign-On: With more enterprise applications being hosted in the cloud, single sign-on is an essential part of the solution. The BearTracks SaaS service supports single sign-on through Security Assertion Markup Language (SAML 2.0). SAML integration allows BearTracks user logins to be authenticated by your organization’s SAML Identity Provider. Authentication handshaking is protected two ways: by SSL and by public key encryption of the handshake data as specified in the SAML 2.0 specification.